We booked the hotel as it stated close to the railway, so we’re very surprised to find the hotel just across the road from the station when we arrived. The staff seemed friendly, especially Inga the duty manager. The hotel is clean and the room amenities good, though a little small. The hotel seems mainly to cater for coach or organised trips. The breakfast was ok, but would advise if you want a good Scottish breakfast to walk into Fort William. The hotel is right on the town outskirts, so everything is close by. Though neat and tidy, the hotel is just a bit tired, and could probably do with a bit of TLC. Though when you are just using it as a base, if I was coming back up to Fort William by train, I would book the Alexandra again
Matt
2025年4月
Clean & comfortable with a decent shower, all three an absolute must & this hotel was excellent. The staff were fantastic, from the check in to the restaurant & bar & the cleaners!!! Breakfast was okay but I'm not a great early eater. Ate in the restaurant twice at night & both meals were of an extremely HIGH nature, really, really impressed with them both. Location was perfect for the area. Thanks to Elaine, James & ALL the staff, TOP draw!!
Tim
2025年3月
Great location near train station, bus station, and High Street with shops and nice eating places - although traffic was a little noisy if the window was open. Staff were helpful and pleasant. Beds were firm but comfortable. Rooms very clean. Breakfast buffet was hot and plentiful, although breakfast was ended by 9.30 and the continental options were limited when we stayed. Nice touches such as the book swap area in the lounge, and the comfy chairs in the Reception area.
Ann
2025年4月
Location nearby the station and the centre was great. Staff was really friendly. Got an early check-in. Great value for money.
Jonas
2023年11月
We liked the hotel close proximity to Fort William town centre and train station because we were there to travel on the Jacobite train to Mallaig. There are various restaurants in the town serving locally caught sea food at reasonable prices. The hotel was very clean generally, our room was in the original building and looked out over well kept gardens to Loch Linnhe. The bedding and en-suite bathroom were spotless! The receptionist was very welcoming and helpful as were the breakfast staff.
Anne
2024年9月
I arrived late and exhausted with a muddy bike and huge rucksack. I was given a warm welcome and everyone was super kind and friendly. As per pre-arranged agreement, I stored my bike in their meeting room and given a bonus late check out. As I went to take my bike and lock it for the 7 hour wait until my train, staff reassured me saying 'no, your bike will be safer here' and let me leave my bike and large backpack with them all day. And they propped open the main doors in readiness to make life a little easier for me. Really, really appreciated. The team deserves their great reputation Also, I had A STUNNING view across the water. Money can't buy beauty straight from my bedroom window 😍
Teresa
2024年9月
I stayed in room 212 and it was spotless. Size of the room was very decent. The window opened a couple of inches for fresh air. Window did not face the road and so i experienced no sound of cars. I had everything i needed for a comfortable stay. TV, tea facilities (receptionists are always warm and helpful and gave me extra milk, teas and sugars when I asked). The corridors are a nice cosy temperature and did not smell. Zero chance of feeling cold as the room had a working radiator which worked on the maximum setting and an additional portable heater inside the cupboard just in case. Hotel is located centrally, and is literally across the street from the train station and morrisons supermarket as well as a few mins from the high street. My bathroom had a show/bath combo and the shower was powerful and was able to stay consistently hot. Nice clean towels and I liked that there is a nice big sink with a very large mirror in the bedroom opposite the bed which meant I didn't have to go to the bathroom every time I needed to use the tap. Bed was also comfortable and the pillows were the best I've ever laid my head on (like sleeping on lovely puffy marshmellows, which moulded around my neck and shoulders perfectly). The room is presently as basic, but it's very cosy and felt homely to me which I really liked. Rceptionists were just lovely and kind. No mold anywhere and the bathroom was exceptionally clean. I really liked the late check in and checkout, great for checking in after my long walks and a long lazy lie in the day after. Definitely staying here again!
Julie
2024年8月
Loved this Hotel! Peaceful, tasteful decor, spotless. From the revolving door to the elegant taps in the en-suite. And the Staff (especially our Breakfast Waitress) were polite, helpful and thoughtful to us (we are both disabled) The lift to upper floors made it all possible for us. A perfect couple of days relaxation!
Eileen
2025年1月
The staff members that I met were especially accommodating!! They arranged a packed lunch when I mentioned that I couldn't enjoy the breakfast that was included in my reservation. When I needed a place to rest between adventures, they welcomed me to sit in their parlor. Location is especially convenient to the train station!!
Barbara
2024年6月
Excellent location and spacious room. This was right next to the "parade" in Ft William, with lots of shops and restaurants within a minute or two walk. Our GPS took us to the backside of the building and we had to navigate around to get to the parking, but it worked out. We loved the stone exterior.
Kiera
2024年5月